Terms & Conditions

Welcome to Ivy Garden Hotel. These Terms & Conditions govern the use of our website, booking system, and hotel services. By accessing our website, making a reservation, or staying at our hotel, you acknowledge that you have read, understood, and agreed to these terms.

All reservations made through our website, third-party platforms, or direct communication are subject to availability and confirmation. Guests are responsible for providing accurate personal and payment information during the booking process. Ivy Garden Hotel reserves the right to cancel or modify reservations if incorrect or incomplete information is provided.

Room rates, availability, and included services may vary depending on the selected dates, room type, and promotional offers. Prices are subject to change without prior notice, except for confirmed bookings. Any additional services or charges incurred during the stay must be settled before check-out.

Guests are expected to respect hotel property, staff, and other guests at all times. Any behavior causing damage, disturbance, or violation of hotel rules may result in immediate termination of the stay without refund. Guests may be held financially responsible for any damage caused to hotel property during their stay.

Check-in and check-out times are defined by hotel policy. Early check-in or late check-out requests are subject to availability and may incur additional charges. Valid identification may be required at check-in to verify guest identity.

Ivy Garden Hotel is not responsible for the loss, theft, or damage of personal belongings unless required by applicable law. Guests are encouraged to use in-room safes where available and take reasonable precautions to protect their valuables.

The use of hotel facilities and services is subject to availability and specific rules related to each service. Ivy Garden Hotel reserves the right to modify, suspend, or discontinue any service or facility without prior notice due to maintenance, safety, or operational requirements.

Our website content, including text, images, logos, and branding, is the intellectual property of Ivy Garden Hotel and may not be copied, reproduced, or used without prior written permission.

Ivy Garden Hotel may update these Terms & Conditions at any time to reflect operational or legal changes. Updated terms will be published on this page, and continued use of our website or services indicates acceptance of the revised terms.